Something wrong? Tell us.

The fastest way to reach a person is email. There is no ticket system and no bot in the way.

What helps us fix it faster

None of this is required — send what you have. But if you can include the device and iOS version, what you were doing when it went wrong, and a screenshot, we can usually find the cause on the first pass rather than the third.

Restoring a purchase

Unlocks are tied to your account, not your device. Sign in with the same account and open Commander's Record on the main menu, or the store page, and choose Restore purchases. If something you paid for is still missing after that, email us with the approximate date of purchase and we will sort it out.

Deleting your account

You can delete your account from inside the game — Commander's Record on the main menu, then Delete account. It removes your profile, your scores, your online matches and your unlocks, and it cannot be undone. If you cannot reach that screen for any reason, email us and we will do it for you.

Refunds

Purchases made through the App Store are handled by Apple, so refund requests go through reportaproblem.apple.com rather than through us. Tell us anyway if something went wrong — we would rather know.